Shipping Information and Policy

Shipping Information

Shipping and delivery

Shipping charges are displayed at checkout before you complete your purchase. Any delivery timeframes provided are estimates and may be affected by carrier delays.

Please ensure your delivery address and contact details are correct. If you notice an error after ordering, contact us as soon as possible. Changes may not be possible once your order has been dispatched.

Tracking updates

You can opt in at checkout to receive email and/or SMS tracking notifications for your order.

By opting in, you agree to Plenty Foods sharing your name and selected email address and/or mobile number with StarTrack/Australia Post so they can send you delivery tracking updates.

Tracking notifications are optional. You can place an order without opting in.

Privacy and your choices

We keep a record of your consent and may provide a copy to StarTrack/Australia Post if reasonably requested. Your tracking consent applies only to the order placed and does not subscribe you to marketing communications.

Contact us to withdraw consent for future tracking notifications. Information already shared with the carrier is handled in accordance with its privacy policy.

Need help?

If your order is delayed, missing or arrives damaged, please contact us with your order number so we can help.